Our Cleaning Process
We take pride in our detailed checklist and transparent pricing to ensure customer satisfaction in every cleaning service we provide.
Learn more about our cleaning process below.
Client Care Checklist
Our cleaning process is guided by a custom detailed checklist that outlines the cleaning expectations for each service. From dusting and vacuuming to disinfecting and organizing, we cover all aspects of residential, commercial, and deep cleaning. No task too big or small for us to tackle. The checklist ensures that no detail or area is overlooked, and that your space is left exactly how you wanted it.
Scheduling Process
At Clean Choice Solutions, we make scheduling your cleaning service easy and convenient. Once your Client Profile and Checklist have been completed, simply contact us with your preferred date and time, and we will do our best to work with you to accommodate your schedule. Our team of professional cleaners will arrive during scheduled time-frame, for the discussed time-line to provide top-quality service.
Client Profile
Clean Choice Solutions values building lasting relationships with our clients. By creating a client profile for each customer, we are able to personalize our cleaning services on an on going basis in order to meet your specific needs and preferences. Quarterly Client check-ins are conducted to ensure consistent satisfaction. Your feedback is important to us, and we strive to exceed your expectations with every interaction.
Price Control
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Especially when it comes to pricing. Explore what we have to offer and see how we can accommodate your needs: You set your budget, complete the Client Care Checklist; and we work together to make an appropriate cleaning schedule that meets everyone's needs.
Pricing
| Service | Prices |
|---|---|
| Regular Cleaning / Organizing | CA $50.00/hr |
| Extensive Cleaning (Post-Construction,Move In/Out, Initial Clean) | CA $55.00/hr |
| Hoarding Clean/Excessive Garbage Removal | CA $60.00/hr |
| Travel Fee (25 km outside of boundary) | CA $25.00/hr |
Frequently asked questions
Is the company Insured?
Yes, we are insured.
What areas do you service?
We proudly serve Nepean, Kanata, Stittsville & surrounding areas.
How can I schedule a clean?
You can easily schedule a cleaning by contacting us via email, text message or phone call.
Do you clean on weekends?
We are open Sundays for 4 hours every week. We do our best to accommodate weekend scheduling requests.
Can I customize my clean?
Yes, our Client Care Checklist is designed for exactly that. To customize the clean to meet the requirements of each client.
Do I need to provide cleaning supplies?
No, our clients are not required to supply cleaning supplies. However, if there is specific equipment or product that you would like used, we'd be more than happy to accommodate.
Who will clean my house?
Our team sizes can fluctuate at times. Most often, we operate individually or in a team of 2. Occasionally we might work in a team of 3.
What payment methods do you accept?
E-transfer, cheques and cash. Unfortunately we do not accept credit card payments at this time.
What is your cancellation policy?
We strive to maintain a long-term relationship with our clients, and we understand that sometimes circumstances can be out of your control. We just ask that you be respectful of our time, as we will be of yours. If a cancellation problem becomes an issue, fees may apply.
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